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Forum Discussion

JamesL1979's avatar
JamesL1979
Apprentice
Dec 06, 2025

Fix for Access Control Blocking?

 

I had this issue with my RS300 after firmware upgrade that seems to have broken the Access Control page. One of the symptoms is devices being shown blocked, but not on the connected devices page. What used to work on the Access Control page was to select the device and click allow, this no longer works. I found a work around, disconnect the device from the network, wait until it shows up on the previously allowed list (ya a blocked device shows up on the previously allowed list). copy the  name and mac, and then remove and  re-add it to the previously allowed list. Re-connect the device to the network. At least for me the device that was shown as blocked now shows as allowed. Go figure.

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What browser are you using? Does this happen in other browsers? 

    What FW version was the RS updated too? 

     

     

    • JamesL1979's avatar
      JamesL1979
      Apprentice

      Currently using Vivaldi which is chrome based, I think it was working before the upgrade, also the firmware seemed very old before I upgraded which was odd because automatic update was enabled.

      The current firmware is V1.5.0.22. I expect to receive a new device for the network next week so I can do some testing to see if the behavior is as expected or not.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Might try FireFox or MS Edge to compare results as well.