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Forum Discussion
retired-sysprog
Sep 14, 2025Tutor
I've just bought a RS200 to replace my R7800
Interesting ... I've just bought a RS200 to replace my R7800 and I get a very similar problem. I find everything connected to the router loses internet connection but I can still ping the router ...
retired-sysprog
Oct 09, 2025Tutor
Thanks for the interest FURRYe38 but I'm unable to answer your questions about the firmware due to NDA agreements with Netgear about the problem.
The Mfr and model of the ISP is irrelevant as is the LAN cable. Your suggestions etc are possibly relevant to Joe Public with a consumer-level understanding of routers but I think our diagnosis of the problem has moved past that point.
FURRYe38
Oct 09, 2025Guru - Experienced User
Ok so you got a beta from NG. Thats fine.
ISP is relevant to the problem and helps us try to help you out and is what the forums are here for. Since you don't seem to want to give feedback, I recommend keeping in contact with NG support. Good Luck.