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Forum Discussion
Netgear said I need to pay for premium service for my router to work
I just got off the phone with netgear, they told me since I did not pay for premium service and security which is $300 on top of what you pay for the router it will work again, they said the new firm...
The thing is if looking by the lights the router WiFi is all white means it is good the only light that is orange it the internet light which means no connection, but if you look at the wireless lights on the router my 2.5,5 and 6ghz are all up and white, but my cable modem is 3 years old so Xfinity is coming out to put in newer cable modem Saturday so we see, just in case I have 2 netgear rs700s routers, one being used only 6 months old and 1 still in the box never taken out and is my backup so I guess I will see if this helps on Saturday or not
This sounds like an issue with the modem or ISP issue. Hopefully you will find out soon.