NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear said I need to pay for premium service for my router to work
I just got off the phone with netgear, they told me since I did not pay for premium service and security which is $300 on top of what you pay for the router it will work again, they said the new firm...
I just got off the phone with netgear
Did you reach them via my.netgear.com?
If you googled a phone number, then you reached a scam support site.
FWIW, did you try doing a factory reset of your router?