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Solved
No WiFI With New Computer
This is complex, so I will keep it as short as I can. It started with my Dell XPS60 returning from an overnight repair. I used a Macrium Restore entry to restore the computer with a known backup. Per...
Problem Found: A support session with Dell's software area where the agent , who did some delving into the set u during a phone call, determined that the problem is with Windows. As it it happened, a few days earlier I had reinstalled my Wife's ell XPS50 which I had been using and which had Wifi there, and which had it when i was back where it belongs. Even tough it was some forty feet from the router, it still WIFI. Rather slow, but connected it was.
Dell offered to install a new copy of Windows, but as is their policy, that would not have saved my data. Having declined, the agent immediately told me that he was returning my fee, and it already in progress. I am not looking forward to a Windows install with my data, as the process is quite different and more complex than the last time I did that. Without a proper WiFi, my printer is not working, so i am going write down the steps--and hope that I will be able to decipher my own notes.
The Dell agent who handled my software support session yesterday concluded that the problem is my copy of Windows. He offered to install a new copy, but as Dell only does this without saving your data, I turned him down. I was surprised and glad that he concluded the session by telling me that the fee would be refunded, and I have already received an email to that effect.
I am not looking forward to doing a Windows install with my data, as the system for doing that has changed since the last time I did that. Given that, although I appear to have WiFi, my printer disagrees, so I will have to make notes of the steps to take.
He offered to install a new copy, but as Dell only does this without saving your data, I turned him down.
That was the right solution. Don't you still have the data in your Macrium backup?