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Forum Discussion
d1sfunct1onal
Dec 15, 2025Aspirant
randomly lose Internet connection
For those of us experiencing a very similar intermittent connectivity issue, where could we get this trial fw?
d1sfunct1onal
Dec 16, 2025Aspirant
Correct. So my ISP is Home Telecom. It’s a small local fiber provider in the area. IPv6 is not enabled.
FURRYe38
Dec 16, 2025Guru - Experienced User
Can you contact the ISP and ask them for the brand and model# of the ONT please?
Does the Internet LED on the RS router turn RED when this happens?
Do both wireless and ethernet connected devices loose internet access when this happens?
If you refresh the connection between the RS Router and ONT thru the RS Routers web page under Advanced Tab, does the connection return?