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Forum Discussion
Chie115
Aug 09, 2026Tutor
No WiFI With New Computer
This is complex, so I will keep it as short as I can. It started with my Dell XPS60 returning from an overnight repair. I used a Macrium Restore entry to restore the computer with a known backup. Per...
- Aug 18, 2026
Problem Found: A support session with Dell's software area where the agent , who did some delving into the set u during a phone call, determined that the problem is with Windows. As it it happened, a few days earlier I had reinstalled my Wife's ell XPS50 which I had been using and which had Wifi there, and which had it when i was back where it belongs. Even tough it was some forty feet from the router, it still WIFI. Rather slow, but connected it was.
Dell offered to install a new copy of Windows, but as is their policy, that would not have saved my data. Having declined, the agent immediately told me that he was returning my fee, and it already in progress. I am not looking forward to a Windows install with my data, as the process is quite different and more complex than the last time I did that. Without a proper WiFi, my printer is not working, so i am going write down the steps--and hope that I will be able to decipher my own notes.
Chie115
Aug 18, 2026Tutor
Problem Found: A support session with Dell's software area where the agent , who did some delving into the set u during a phone call, determined that the problem is with Windows. As it it happened, a few days earlier I had reinstalled my Wife's ell XPS50 which I had been using and which had Wifi there, and which had it when i was back where it belongs. Even tough it was some forty feet from the router, it still WIFI. Rather slow, but connected it was.
Dell offered to install a new copy of Windows, but as is their policy, that would not have saved my data. Having declined, the agent immediately told me that he was returning my fee, and it already in progress. I am not looking forward to a Windows install with my data, as the process is quite different and more complex than the last time I did that. Without a proper WiFi, my printer is not working, so i am going write down the steps--and hope that I will be able to decipher my own notes.
FURRYe38
Aug 18, 2026Guru - Experienced User
Might check into upgrading the wifi adapter on this one PC as well after you get Windows and the PC in good working order. Some good USB adapters out there.
Glad you found the problem.