NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Re: RS300 random disconnect from the internet
I have similar issue with this new RS 300 Wifi7 router. Paid amoist 400 dollars for it, but doesn't work properly. I lose internet constantly, maybe every 4-6 minutes. Sometimes it wokrs longer, but sometime keep dropping it. I couldn't figure out what causes it.
3 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Try disabling the following and see:
Armor, IPv6, Smart Parental Controls or Circle, Protection Engine, Traffic Meter.Its the latest firmware 1.0.1.74
I dont know what is Mfr, please let me know
Service Provider is Telus Fiber Optic, There is a Modem that my Wifi Router is connected to
Yes, i am using good CAT 6 cable.
Armor is diabled
Smart Control is on
Parental Control is disabled
Traffic Meter is enabled
I dont have protection Engine.
Thanks for trying to help!What is the brand and model# of the ISP modem?
Does the RS Internet LED turn AMBER when this happens?
