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Forum Discussion
RS700 firmware update 1.0.9.6
Hi After upgrading to 1.0.9.6, something has prevented some of my 2.5ghz devices from being able to connect to wpa2/3 setting when smart connect is enabled. the only way to resolve was to ...
Hi everyone, if some of your WiFi devices cannot connect to RS700 after the firmware is upgraded to v1.0.9.6, please let us know which WiFi devices they are (brand, model, and firmware / driver version if you know). We will see if we can find the same devices to test.
Also it is much appreciated if you are OK to run some trial firmare to see if that fixes the WiFi connection issues for you. Thank uou.
For me, it is not that there is a problem with devices connecting. They all connect fine. The problem is that the static IP addresses that were set with those devices along with the assigned MAC address and naming conventions randomly change without any user intervention. Ie, rebooting, etc. This happens when I am not even home or overnight when I am sleeping.
This becomes a problem for me as I have a pretty sophisticated smart home environment with several platforms, Ie, Apple HomeKit, Home Assistant, Homebridge, Smarthings, Hubitat, and Amazon Alexa. All of my hubs talk to each other locally via assigned IP addresses. When the IP addresses randomly change, the hubs no longer talk to each other and it brings down my smart home. The only way to temporarily remedy this is to reboot the router.
Additionally, even after uploading backups that were made before and after the firmware upgrade, they never load correctly where my static IP address assignments are back to the way they were. All other router functions are fine, speed, etc....
Yes, I am very willing to run some trial firmware.
By the way... I have logged this with Netgear support as I have contacted them. I have a case number
I am having the same issue with device names randomly changing. This is very annoying and it affects the home network as well as the time it takes to go back in and enter them again. This is a very unacceptable bug for a "high" end router especially with the price. I certainly expected more out of Netgear.
For me, the devices that I know had issues were:
Honeywell Thermostat RTH6500WF
Chamberlain MyQ Garage door Hub
B Hyve Wifi Sprinkler Timer 57946-50rb
And now that I think about it, all had static IP addresses assigned to them. There may have been more items that had issues, but I switched back to the previous firmware before testing everything.
I have the same issue with my Honeywell 9000 Series (RTH9580 Wi-Fi) thermostat and La Crosse C83100 weather station. Both are older 2GHz band only devices that worked perfectly before the v1.0.9.6 update. I was able to get them running by linking them to my extender instead of directly to the RS700 router, but that seems to have caused those extenders to lose internet connection. When I change the 2GH band channel assignment (1,7 or 11) on the RS700, the internet connection is reestablished at the extender but usually disconnects after a few hours.
Please revert to prior working version of FW and wait for next FW update.
Devices that cannot connect to 6ghz SSID:
iPhone 16 Pro Max - iOS 18.6
iPad Pro M2 12.9"- iOS 18.6
Lenovo ThinkPad T14s - Windows 11 22H4 Build 26100.4770
Steam Deck OLED 512GB - Steam OS 3.7.13
These were the only devices that I tried before rolling back to V1.0.8.64_3. Once back on that version everything connected again automatically. The 2.5ghz and 5ghz SSID's were unaffected.
