NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RS700 firmware update 1.0.9.6
Hi After upgrading to 1.0.9.6, something has prevented some of my 2.5ghz devices from being able to connect to wpa2/3 setting when smart connect is enabled. the only way to resolve was to ...
If you have connection issues with WPA2 or WPA3 after the firmware is upgraded to v1.0.9.6, please let us know if you would like to try trial firmware. We've identified some possible causes and we would like to confirm if that address all the cases reported here.
Please PM RichardTTT if you would like to give it a try. Thank you.
I did have some issues with the v1.0.9.6 firmware and Wifi performance.
I have a separate 2g band configured on a different SSID for certain IOT devices that work only with 2g and get confused when Smart Connect is enabled, so I not use Smart Connect.
A couple of these devices failed to connect to the 2g band after v1.0.9.6 firmware upgrade. Some of those devices are a Trane ConfortLink II XL1050 and a Bond Bridge Part# B07CR99LXG.
I also may have been having problems with other devices some of which are connected to the Guest network, which is isolated from the rest of the wifi networks. Those devices are Roomba robotic vacuums, Ring Cameras and Chime devices. My network has over 120 devices connected of which about 20 are Wifi.
I did not run into fixed IP address changing from static or not following reserved settings on the router, but the RS700 router DHCP range is configured so that all static IP devices are outside the DHCP range which starts at 100. If the static devices are outside the DHCP range the router should not change or assign other devices to those IP addresses.
I did also see issue with the RS700 playing nice with Netgear access points like the WAX 630E when the Wifi SSID's are the same but configured on different channels far away from the router. That seemed to work fine with prior firmware versions as well.
Hi,
I just PM with a trial firmware for the issue you reported. Let me know how it goes once you’ve had a chance to try it out!
Thanks,
Richard.
Willing to give it a go if you still want testers.
Thanks for your detailed feedback! I’ve sent you a private message—please take a look when you get a chance. Appreciate your help!Best,
RichardHi there,
Thanks for sharing your experience — you're definitely not alone. Several users have reported similar issues with 2.4GHz devices struggling to connect when using WPA2/WPA3 combined security under Smart Connect after updating to firmware 1.0.9.6.
Your workaround (disabling Smart Connect and using WPA2 only) is a solid temporary solution, and reverting to the previous firmware is also a valid step until a more stable release is available.
Hopefully, the developers will address this in the next update. In the meantime, sticking with WPA2-only security and manual band separation seems to provide the most consistent results for older or less compatible devices.
Let us know if you find any other tweaks that help!
