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Forum Discussion
michaeljeger
Jun 18, 2026Guide
RS700S — Wi-Fi upload capped at ~400 Mbps in router mode only (hardware acceleration / ONT issue)
Here's the summary for the online support form in English, with the current ~400 Mbps figure: Subject: RS700S — Wi-Fi upload capped at ~400 Mbps in router mode only (hardware acceleration / ONT issu...
michaeljeger
Jun 19, 2026Guide
Yes... i hope there will be some idea soon.... i reported this one week ago and so far i have the following impressions:
- support did not read fully my problem and analysis statement... they ask questions i have already defined in my summary also posted here... i understand this is complex
- i opended two tickets, one in german and one in english (because i was desperate for some kind of answer)..... the english one was closed without solution, the german is silent for almost 3 days, no communication
- everyone seems to think this is a WLAN problem, it seems that routing problems seem so unlikey that support does discard it
- I am pretty certain that the VLAN tagging has something to do with it, but i cannot turn it off. It is required for the ONT connection.... it is clearly a routing thing
I also ran an analysis with both ChatGPT and Claude with all information..... Feedback..... routing problem.... ask for beta firmware that addresses the problem....
So here i am and waiting... i am not ready to pay 600 USD for an expensive Access Point where routing does not do what it is supposed to do.
FURRYe38
Jun 19, 2026Guru - Experienced User
Keep on the support ticket that is open. NG will need to review and address this. Your testing results seems to point to where the issue may be which NG will need to take a look at.