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Forum Discussion
Jeffro535
Jul 19, 2025Tutor
RS 700 will not allow some devices to connect to internet after last firmware update
Updated my RS 700 to 1.0.9.6 and now it takes 2 or 3 reboots for it to sync with the modem and when it does, it will not allow 2 of my devices on the 2.4ghz network to connect to the internet. I’ve r...
- Aug 05, 2025
So I wound up rolling the firmware back to the previous version and everything started working again. It seems NETGEAR is working the solution and has some trial firmware available
Jeffro535
Jul 19, 2025Tutor
The two are a Rachio sprinkler controller and a Ring Chime…all the other Ring devices work fine security is set to wpa 2&3 personal. Everything was working fine until the firmware update
RichardTTT
Jul 23, 2025NETGEAR Expert
Hi,
I’ve just sent you a private message with a trial firmware and step-by-step guides that may help resolve the connectivity issue.
If you have a chance to try it, we’d really appreciate your feedback.
Let me know if you have any questions!
Thanks,
- stanfrenchJul 26, 2025Luminary
Can you send the trial firmware to me as well? I have the same problem as I described in my reply to Jeffro535 a few minutes ago.
- RichardTTTJul 28, 2025NETGEAR Expert
Hi,
I just sent you a PM seconds ago. Please check your inbox.
Thanks for your help in advance.