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RS300 Region Incorrect
Hi,
Just a quick question. I live in the continental US (WI). The region in the UI of the RS300 says CANADA and is greyed out and cannot be changed. When I got the router first thing was a manual FW upgrade to 1.0.0.38, factory reset using the reset button in the back, and set it up all manually.
Everything works fine. but is this a problem, are the radios (power,channels,etc) all the same CAN vs US, don't really want to return it. Curious if anyone else ran into this. This was ordered direct from netgear.com.
Thanks, - Brian
OK, if you purchased it from NETGEAR.com then I don't need to see the giftbox.
So that should be a mistake on the shipment, you can contact our customer support (1-866-534-9377) to replace it with a new one. If you run into problems with the support, please send me your case number through private message and I will look into it.
I'm sorry about the mistake.
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Hi Brian,
The only difference between Canada region and US region is the WiFi transmitting power for US is a bit higher than Canada for some 5GHz channels because of different regulation requirements between US/FCC and Canada/IC.
Where did you purchase the product? can you share a photo of the giftbox of the RS300? Thanks.
It was purchased 08July from Netgear.com directly, shipped from Netgear, City of Industry CA, and arrived 10July.
I am sorry, by giftbox, did you mean you just wanted a picture of the retail box?.
Thanks much.
OK, if you purchased it from NETGEAR.com then I don't need to see the giftbox.
So that should be a mistake on the shipment, you can contact our customer support (1-866-534-9377) to replace it with a new one. If you run into problems with the support, please send me your case number through private message and I will look into it.
I'm sorry about the mistake.
