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Forum Discussion
jjesso
Dec 07, 2025Aspirant
RS500 Upload speed test
I have an RS500 connected to Fiber modem. I have symmetrical 2G down and 2G up.
Using the Netgear app, the Speedtest from the router shows 2G down no problem.
My upload speed couldn’t get above 100M. I disabled QoS and now I get about 800 M upload.
I can’t seem to find anything else so I can get the full upload speed from my ISP.
The ISP gave me an Eero router and that shows full 2 Gb up. iSP also confirmed the full speed at the modem.
I have the latest firmware and did reset to factory settings.
Does anybody have a suggestion on settings on the RS 500 so I can see the full upload speed?
BINGO! I should have thought of that!
PC hardwired in did the trick.
Full speed in both directions
4 Replies
- plemansGuru - Experienced User
what modem is it connected to?
Do you have IPv6 enabled or disabled?
Have you tried a different speedtest site? Which are you using?
What are you device are you testing on?
Are you using parental controls/access controls? Try disabling and rebooting after disabled.
- jjessoAspirant
The modem is a fiber modem from my ISP. I don’t have access to that part.
The Speedtest is from the Netgear RS500 router itself. When you log into the RS500web interface, it has a built in speed test function. Also same using the Netgear app on the phone.
I don’t have any access control controls enabled or Armor.
- plemansGuru - Experienced User
- look at the modem/gateway, it'll have some ID on it. That helps check if its a double nat. Not all devices handle double nat's ok.
- Try hardwiring a pc/laptop into the router and test its speed with that. It wouldn't be the first time the built in app picked a poor server to test from. it used to be a massive issue when people started getting gigabit speeds and the test servers could max it out. With a pc based test, you can change the test server. With the built in, you can't. It auto selects and it might not be picking a good server since you're hitting 2 gig speeds up/down.
- jjessoAspirant
BINGO! I should have thought of that!
PC hardwired in did the trick.
Full speed in both directions