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Forum Discussion
Solved
RS600 Setup Problems
Hi, I am trying to set up a new Nighthawk RS600 but cannot seem to connect to the internet with it. I have a TPG HFC connection. I'm moving from an Netgear Orbi so I would think it should work. I co...
Hi Jim
I hope this reply is not too late for you.
I bought a RS600 recently and had the same problem like you: TPG, CM8200B and RS600. I could not make the RS600 get the internet. Finally, I worked it out.
The solution is
In the webpage RS600 setup menu, choose BASIC-Internet then set
Require a login
Internet Port(10 Gbps)
PPPoE
your TPG username (doesn't need email format, just the name)
password
then leave all other as default
Then go to the bottom of this page, VLAN ID Configuration
Tap VLAN/Bridge Settings, enable VLAN/Bridge group, pick By VLAN tag group, EDIT AND make the VLAN ID to 2.
Apply the setting and hopefully, the RS600 should work.
Yes I have tried with the ISP. The PPPoE settings provided don't work. I've tried to emulate the settings from my older Netgear router, but have had no luck. I have reached out to Netgear for support and am waiting for a reply. I have found some other examples of this happening with TPG and this router, with the only solution being a new ISP that doesn't use PPPoE or a different router.