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Forum Discussion

400feetup's avatar
400feetup
Aspirant
Nov 25, 2025

RS700 - Firmware problems ongoing

Firmware version is currently v1.0.9.16 because the updated version v1.0.9.6 basically nuked the router and nothing would connect to the internet. I reverted it back to the v1.0.7.96 version and stil...
rs700
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 25, 2025

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 

Using ISP Detected DNS or custom DNS?

Is IPv6 and Protection Engine enabled on the RS router? 

 

  • 400feetup's avatar
    400feetup
    Aspirant
    Nov 25, 2025

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 
    AdTran devices, ONT is 632v Model. Firmware is possibly 24_5-1-d

     

    Using ISP Detected DNS or custom DNS?
    It is ISP DNS passed on to the router.

     

    Is IPv6 and Protection Engine enabled on the RS router? 
    It is whatever is default.  I have not modified any of those settings since reverting the firmware.

     

    As an example, Arlo cameras work but the Wyze ones show offline and the Simplisafe system camera is able to stream video. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Nov 25, 2025

      Can you try disabling IPv6 and protection engine next time you have newer FW loaded or the one version of FW you go from the NG Expert and let us know the results. 

      • 400feetup's avatar
        400feetup
        Aspirant
        Nov 25, 2025

        A couple questions:
        1. when you say protection engine, you are referring to the Armor protection? 
        2. where in the app on the phone do i go to disable ipv6 at? I am not home and cannot access the router web interface remotely for some reason.