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Forum Discussion
400feetup
Nov 25, 2025Aspirant
RS700 - Firmware problems ongoing
Firmware version is currently v1.0.9.16 because the updated version v1.0.9.6 basically nuked the router and nothing would connect to the internet. I reverted it back to the v1.0.7.96 version and stil...
FURRYe38
Nov 25, 2025Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Using ISP Detected DNS or custom DNS?
Is IPv6 and Protection Engine enabled on the RS router?
400feetup
Nov 25, 2025Aspirant
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
AdTran devices, ONT is 632v Model. Firmware is possibly 24_5-1-d
Using ISP Detected DNS or custom DNS?
It is ISP DNS passed on to the router.
Is IPv6 and Protection Engine enabled on the RS router?
It is whatever is default. I have not modified any of those settings since reverting the firmware.
As an example, Arlo cameras work but the Wyze ones show offline and the Simplisafe system camera is able to stream video.
- FURRYe38Nov 25, 2025Guru - Experienced User
Can you try disabling IPv6 and protection engine next time you have newer FW loaded or the one version of FW you go from the NG Expert and let us know the results.
- 400feetupNov 25, 2025Aspirant
A couple questions:
1. when you say protection engine, you are referring to the Armor protection?
2. where in the app on the phone do i go to disable ipv6 at? I am not home and cannot access the router web interface remotely for some reason.- FURRYe38Nov 25, 2025Guru - Experienced User
No. Protection Engine. This is a feature on the routers WEB page under security.
Disable IPv6 on the routers web page using a web browser.
You'll need to check this when your at the router.