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Forum Discussion
RS700 firmware update 1.0.9.6
Hi After upgrading to 1.0.9.6, something has prevented some of my 2.5ghz devices from being able to connect to wpa2/3 setting when smart connect is enabled. the only way to resolve was to ...
Thank you all for reporting the issue and the workaround, and we are sorry for the troubles. We will look into it right away.
Once you disable all the radios, all yur WiFi devices will get disconnected, and you need a device wired to the router to enable all the radios again.
Thank you for the info. Just to give you an update, I installed the previous version of the firmware (1.0.7.96) on my RS 700 and everything is connecting now. I'm not an IT professional but the problems do appear to be related to the most recent firmware update (1.0.9.6).
I just noticed something I'm unclear on: after I downgraded the firmware, I checked the current version and the router displays the current version as 1.0.7.82 both on a web browser and on the nighthawk app.
However, I downloaded and installed the firmware from the zipfile for 1.0.7.96. I went back and rechecked my downloads folder and the file is named RS700-V1.0.7.96_2.0.96.chk. Any idea why it shows up as a much older version of the firmware, 1.0.7.82?
Hi PumpkinPatch ,
This is not expected to happen. We will download the firmware from the support site to verify it.
We strongly suggest running firmware v1.0.7.96 or a higher version on RS700. You may leave the RS700 up and connected to the internet for now, the router should upgrade itself to v1.0.7.96 over the night. Thanks.
I can also confirm downgrading has completely fixed the issue, I'm also not an expert by any means but it does seem to be linked to the new firmware.
I too am having problems after the firmware update. All devices with preconfigured static IP addresses randomly change to a different IP address. All device labeling and MAC addresses assigned to the static IP addresses randomly change as well without any user intervention.
I have rebooted, factory reset and uploading backups to no avail.