RS700 suddenly dead/brick

Question

&nbsp;&nbsp;Yesterday all good. Today morning found that there is no wifi. So checked the device, LEDs are in red.&nbsp;Tried to restart/reset device, no luck. Tried to connect the router and computer via cable, but all ports are `disconnected`.&nbsp;Any idea how to fix it?

FURRYe38 · Answer

Does a power OFF by pulling the power brick from the wall out let for 1 minute then plug back in change anything?
&nbsp;
Press the reset button in back for 15 seconds then release after disconnecting the router from all ethernet devices including the ISP modem?&nbsp;
BH_C&nbsp;

Scion4436 · Answer

Not working.&nbsp;For now when power on RS700, all LEDs are up solid as the photo.

FURRYe38 · Answer

Open up a support ticket then with NG:
https://my.netgear.com/support/contact.aspxhttps://www.netgear.com/support/contact.aspxThen clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".

BH_C · Answer

I cannot think of other ways to look into the issue. You may contact our support team for RMA.

Forum Discussion

RS700 suddenly dead/brick

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