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Forum Discussion
RS700s Lost all 5 Ghz
My 18 Month old RS700s Bought on Amazon but shipped to Thailand has just now lost all 5 Ghz Connectivity . . I did not notice at first until i tried an ookla speedtest, I have 1 Gb connection and a...
Have you performed a factory reset on the RS router to see if this brings back the 5Ghz radio?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
If you live in a apartment complex, there maybe other wifi signals near by causing wifi congestion.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
I have factory reset a few times, downgraded firmware and then upgraded again when no difference
Turned off smart connect, named all 3 channels (2.4/5/6) differently, and even turned on 5 Ghz Guest Channel, and although all the Admin panel shows green lights as if it is working (Even the Router white light at the front shows 5 Ghz working, it is not . .shows nowhere, in app all connections are either 2.4 or 6, it just does not broadcast 5 Ghz
Tried changing channels too, nothing i have done makes the 5 Ghz broadcast
Seems like maybe this could be a faulty unit. I presume your unit maybe out of warranty?
What happens if you perform a 30-30-30 reset on the router?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?