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The first time I had the issue I think I had seen there was an update the day prior to the V1.0.9.16
I am having issues with Firmware Version V1.0.9.16 It was a recent update just before thanksgiving I believe. Since then my router has dropped internet and stayed disconnected. I have...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Is IPv6 and Protection Engine enabled on the RS router?
Has a factory reset and setup from scratch been performed since last FW update?
Hey, FURRY!
I reverted it back to V1.0.7.96. Make Adtran, model# SDX622xv, ISP - TruVista Fiber, 2GB Fiber plan. Yes Cat 6A. No to IPv^ we are still using IPv4. No a factory reset was not completed as I have all my devices perfectly labeled in the system.
NG is aware of these issues with ONTs. I recommend that you reach out to NG support and ask for a beta that maybe availalbe. Others have posted and got some beta FW to fix this.
I reverted it back to V1.0.7.96. Make Adtran, model# SDX622xv, ISP - TruVista Fiber, 2GB Fiber plan. Yes Cat 6A. No to IPv^ we are still using IPv4. No a factory reset was not completed as I have all my devices perfectly labeled in the system.