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Forum Discussion
TheSaint1
Dec 03, 2025Tutor
The first time I had the issue I think I had seen there was an update the day prior to the V1.0.9.16
I am having issues with Firmware Version V1.0.9.16 It was a recent update just before thanksgiving I believe. Since then my router has dropped internet and stayed disconnected. I have...
FURRYe38
Dec 03, 2025Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Is IPv6 and Protection Engine enabled on the RS router?
Has a factory reset and setup from scratch been performed since last FW update?