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Forum Discussion
When I have all devices dropping off the internet this is a major problem
I am experiencing the same issue for the past few weeks. This is a router/firmware issue that Netgear needs to resolved urgently. When I have all devices dropping off the internet this is a major pro...
What devices are dropping off the internet? Wireless and wired devices?
What router model is this?
What FW version is loaded on the router?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Is IPv6 or Protection Engine enabled on the router?
Has a factory reset and setup from scratch been performed since last FW update?