NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tbn6
Nov 19, 2025Aspirant
When I have all devices dropping off the internet this is a major problem
I am experiencing the same issue for the past few weeks. This is a router/firmware issue that Netgear needs to resolved urgently. When I have all devices dropping off the internet this is a major pro...
tbn6
Nov 22, 2025Aspirant
Here is the latest snippet and it is consistent in the log.
[admin login] from source 192.168.1.134, Saturday, November 22, 2025 17:38:27
[DHCP IP: 192.168.1.213] to MAC address ee:63:1d:c6:59:ef, Saturday, November 22, 2025 17:37:43
[DHCP IP: 192.168.1.218] to MAC address 00:19:ba:1a:04:4d, Saturday, November 22, 2025 16:59:50
[DHCP IP: 192.168.1.218] to MAC address 00:19:ba:1a:04:4d, Saturday, November 22, 2025 16:59:48
[Internet connected] IP address: 100.97.40.232, Saturday, November 22, 2025 16:54:39
[DHCP IP: 192.168.1.213] to MAC address ee:63:1d:c6:59:ef, Saturday, November 22, 2025 16:54:05
[Internet disconnected] Saturday, November 22, 2025 16:53:33
- Wired and wireless devices are dropping (laptop, TVs, security system, cameras)
- Nighthawk BE18000 WiFi 7 Router Model: RS600
- Downgraded to Firmware Version V1.0.5.12 with few disconnects, however still disconnects and reconnects
- nbn NTD Model CM8200B P2
- LAN cable already checked and replaced (no change)
- Phones and iPad set to Fixed
- IPv6 - Disabled
- No a factory reset and setup not performed from scratch since FW update (not a good option)
- FURRYe38Nov 22, 2025Guru - Experienced User
Is Protection Engine enabled on the router?
tbn6 wrote:
Wired and wireless devices are dropping (laptop, TVs, security system, cameras)
Nighthawk BE18000 WiFi 7 Router Model: RS600
Downgraded to Firmware Version V1.0.5.12 with few disconnects, however still disconnects and reconnects
nbn NTD Model CM8200B P2
LAN cable already checked and replaced (no change)
Phones and iPad set to Fixed
IPv6 - Disabled
No a factory reset and setup not performed from scratch since FW update (not a good option)