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Forum Discussion
Hoodcanalguy
Oct 07, 2025Aspirant
wifi7 connection problems with iphone 17
i have a rs700s i just got the iphone 17 pro max its supposed to connect wifi7 but wont i have a galaxys25 ultra that connects no problem ive worked with apple tech support and they suggested a...
- Oct 08, 2025
(Caveat: I have no personal experience with WiFi7.) However, it appears that using WiFi7 requires WPA3.
This might put the user in an awkward situation:
- Many devices are not capable of WPA3 and will be left unable to connect if the security level is WPA3 only.
- Perhaps the Samsung phone can distinguish that these security settings are "ok" and the iPhone balks at the combination.
It might be an interesting experiment to temporarily change the WiFi security setting to WPA3 and "see what happens"
- If the iPhone still refuses to connect as WiFi7, well that was a dumb suggestion. sorry.
- If the iPhone will connect with WiFi7, but other devices have problems..... (oh dear).
Might be an interesting 10 minutes.
Hoodcanalguy
Oct 07, 2025Aspirant
Good afternoon, it is sent to wpa2 personal + wpa3 personal
that was the default setting from when I first got the router
FURRYe38
Oct 08, 2025Guru - Experienced User
Try setting the main WLAN security to WPA3 only, not mixed mode and see if the Iphone connects at 7?
Is Protection Engine enabled on the RS router?
Hoodcanalguy wrote:Good afternoon, it is sent to wpa2 personal + wpa3 personal
that was the default setting from when I first got the router
- HoodcanalguyOct 08, 2025Aspirant
Good morning
I tried enabling the guest network as
wpa3 only max connection was wifi6etried changing my normal network to wpa3 only max connection again wifi6e
and with that change, all my old devices would no longer connect
i’m assuming protection engine is turned on
where would I go to see that?
- FURRYe38Oct 08, 2025Guru - Experienced User
Check on the routers web page under Advanced Tab/Security.
Please open a support ticket with NG on this. The iphone 17 is new and there maybe some odd behaviors seen with new gen phones. Thought if your Galaxy 25s is connecting at 7 and the iphone isn't, possible Apple issue in the mix as well, may not be entirely on NG here.
- HoodcanalguyOct 08, 2025Aspirant
Good morning
re support ticket. I did try multiple times to do that yesterday. My hardware warranty on the router definitely is still active, however I think it’s called technical assistance ran out on the September 30 of this year and it will not allow me to open a support ticket. It keeps saying I’m not eligible.The protection engine option was not listed in the area you mentioned
(advanced security)
- FURRYe38Oct 08, 2025Guru - Experienced User
OK, thanks for checking on that.
I'll pass this to NG for review.