Forum Discussion

Luminary

Sep 22, 2015

Solved

add cloud user to folder

I am trying to add a folder share to an existing cloud user. I have previously set up a cloud user on a public folder. all is working OK. the user can see the shared folder and their home ...

ReadyCLOUD Portal

JennC
Sep 23, 2015
Hello rodcrit,

Not a problem, you are most welcome!

Please feel free to post suggestions, ideas, questions or anything you feel like sharing about your NAS.

Regards,

BrianL2

NETGEAR Employee Retired

Sep 23, 2015

Hi rodcrit,

Welcome to the community!

Can you confirm if the user that you are trying to add is already on the list of ReadyCLOUD users on share where you want to give it Read or Write access? Posting some screenshots would also help.

Looking forward to your response.

Kind regards,

BrianL
NETGEAR Community Team

rodcrit

Luminary

Sep 23, 2015

Hi Brian:

yes - the user I am trying to add to another folder is already on the cloud user list displayed under the manage screen. They have read / write access to the folder they were originally entered on.

I now want to give them access to another folder.

I can attach a screen shot of the manage page - but not sure it is going to tell you a lot, other than they are in the list.

thanks for contact

Rod

JennC
NETGEAR Employee Retired
Sep 23, 2015
Hi rodcrit,

May we ask for the current firmware version of your ReadyNAS?

Regards,
- rodcrit
  Luminary
  Sep 23, 2015
  Hi:
  
  the version is 6.3.5 runnng on a brand new rn204 - 3 hard drives
  
  Regards
  Rod
  - JennC
    NETGEAR Employee Retired
    Sep 23, 2015
    Hello rodcrit,
    
    If the invited user is already able to access the files, it should show on user listing when you share a share folder, you should be able to see an option to permit it with read only or read/write access like the image below.
    
    Hope this helps.
    
    Regards,