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jbshiff's avatar
jbshiff
Follower
Jul 07, 2017
Solved

Already registered.Unable to register it to access ready cloud.

I had this at a past buisness and stored it away for several years.  I would like to use it via the readycloud but I when I try to set up the account It says the SN is already registered and I am stopped.  Is there away to fix this?  

  • Hello jbshiff,

     

    I checked your profile and found that ReadyNAS Duov1 is registered under your name. Like Stephen said, you cannot use ReadyCloud with this ReadyNAS as this is one of the legacy ones and ReadyCloud is for ReadyNAS OS6 units only. However, you can use ReadyNAS Remote. You may create an account at http://remote.readynas.com/ and enable ReadyNAs Remote of your ReadyNAS using its FrontView. Please see this user manual of ReadyNAS Remote for more information and instructions.

     

    Welcome to the community!

     

    Regards,

3 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    This is a duo v1?  

     

    If so, ReadyCloud doesn't support it anyway - it only works with OS-6.  You could use ReadyRemote.


    jbshiff wrote:

    but I when I try to set up the account It says the SN is already registered and I am stopped.  Is there away to fix this?  


    You can't register a used NAS, but you can use ReadyCloud (and remote) with an unregistered NAS.

  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello jbshiff,

     

    I checked your profile and found that ReadyNAS Duov1 is registered under your name. Like Stephen said, you cannot use ReadyCloud with this ReadyNAS as this is one of the legacy ones and ReadyCloud is for ReadyNAS OS6 units only. However, you can use ReadyNAS Remote. You may create an account at http://remote.readynas.com/ and enable ReadyNAs Remote of your ReadyNAS using its FrontView. Please see this user manual of ReadyNAS Remote for more information and instructions.

     

    Welcome to the community!

     

    Regards,

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello jbshiff,

       

      We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

      If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
       
      The Netgear community looks forward to hearing from you and being a helpful resource in the future!
       
      Regards,

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