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JeroenKluft's avatar
JeroenKluft
Aspirant
Nov 04, 2017
Solved

Android app not showing any files or folders

Dear all,
My Android app is not showing any files or folders since a while. Using the website give me no problems. In the app I can see my R8000 and it is online. Deleting and reinstalling the app didn't work. Please help.
  • Retired_Member's avatar
    Retired_Member
    Nov 08, 2017

    Please keep password protection unchecked till ReadyCLOUD Android app 2.0 released.

7 Replies

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  • Retired_Member's avatar
    Retired_Member

    Hello JeroenKluft

    have you renamed USB share in Readyshare page?if the name contains space then you will not see the share in ReadyCLOUD app.this issue will be fixed in next firmware update.

     

     

    • JeroenKluft's avatar
      JeroenKluft
      Aspirant

      Hello Deniro,

       

      No I have no spaces in the name. The strange thing is that I used to have a good working Android app, but for some reason it doesn't work anymore. Are there any specific settings I have to check? For example I've unchecked the http share option, due to security.

       

      With best regards,

      Jeroen

      • Retired_Member's avatar
        Retired_Member

        Have you enabled password protection in Readyshare?

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