NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Pixel60's avatar
Pixel60
Follower
Jul 19, 2017

Backup from Android don't keep folders

Hi,
 
I have installed the app on my Android and I am trying to make a full backup of all the multimedia files, the problem is that I have a lot of folders/albums full of photos and videos, which when doing the backup are all mixed in the same destination folder.
 
Is there no way to backup the same folders structure on the NAS?
 
I have a ReadyNas 102 with firmware 6.7.5 and an android mobile with the official app ReadyCLOUD 1.2.11
 
Thanks to all for the help!

1 Reply

Replies have been turned off for this discussion
  • BingkeX's avatar
    BingkeX
    NETGEAR Expert

    Hello Pixel60,

     

    We only support backup specified source folder's media file to the only one specified destination folder on nas without folder structure with mobile app now.

     

    Best Regards.

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More