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Forum Discussion
avmad
Dec 13, 2024Aspirant
Can anyone help me understand credentials on my ReadyNAS 104?
 Hello all,     Firmware 6.10.0  Being accessed from Windows 11     I have just signed up for some iDrive.com cloud storage and I want to include my mapped drives (on the ReadyNAS) in my backup.     I...
- Dec 14, 2024Unless you are logging in with the admin account and the default password (password), which is a really bad idea, then you did create at least a new password, if not a user name. You likely had your computer save those credentials, which is why you don't need to enter them. In the admin GUI, you can see the user names and change the passwords, but you can't view the passwords. You can go change the password for the account you are using or create a new account expressly for iDrive to use. If you did save your password to the Windows credential manager and/or browser, you will have to change them there if you change your password. If you do create a new account for iDrive, make sure you give it the access it needs in the appropriate shares. And it's always a good idea to reset the file access to make sure a new user has the proper access to existing folders and files. 
avmad
Dec 15, 2024Aspirant
So as you might have seen from the attachment on my original post, I have two users defined - Admin and TechJock, so you are suggestiong that I must have told windows to use one of those users with its respective password.
Thanks - I must get a new memory one of these days.
I will have a go at creating a new user to use for iDrive now.
Really appreciate the response!
StephenB
Dec 15, 2024Guru - Experienced User
avmad wrote:
I will have a go at creating a new user to use for iDrive now.
Windows can only use one username for the NAS at a time.
There is a trick to let you use two - it considers the hostname to be a different machine than the IP address. So you can use one user account for the hostname and a different one for the IP address.
Or use TechJock for for iDrive.
- avmadDec 16, 2024AspirantSandshark StephenB 
 I must admit that I have not actually 'done' anything yet. But I have cleaned up the user situation a little on the ReadyNAS.Here are my shares again: If I drill into the 'Videos' share... Then, in terms of users, I removed all but admin: However, there is a cloud user defined: Nothing is set under 'authentication' So my first question is about the 'cloud user': What does this mean in the context of access to my ReadyNAS? I don't know the password associated to this account and ReadyNas does not seem to allow me to change it anyway. Should I delete this user? Moving on, when I had the other users defined (i.e. TechJock), in the folder permissions window, I did not seem to be able to add TechJock to the list of permissioned users. Is that because 'Anonymous' and 'Everyone' were set on? So given where I am now, are my tasks as follows: 1) Create a new ReadyNAS user 2) Turn off 'anonymous' and 'everyone' in the permissions window 3) Add the new user into the permissions for each folder 4) Create new windows network drives (but explicitly using the new ReadyNAS user credentials) 5) Add the new drives into the iDrive backup list Should I be all set at that point? Cheers and thanks again! - StephenBDec 17, 2024Guru - Experienced User
 avmad wrote:
 So my first question is about the 'cloud user': What does this mean in the context of access to my ReadyNAS? I don't know the password associated to this account and ReadyNas does not seem to allow me to change it anyway. Should I delete this user? What firmware are you running? It might be a remnant from the ReadyCloud service that Netgear took down last year. If you aren't using it, then delete it if you can. 
 avmad wrote:
 Moving on, when I had the other users defined (i.e. TechJock), in the folder permissions window, I did not seem to be able to add TechJock to the list of permissioned users. Is that because 'Anonymous' and 'Everyone' were set on? You should have been able to do this - Anonymous and Everyone would not have gotten in the way. You were doing this in the NAS admin web ui? Or were you trying to do this in Windows File Explorer? 
 avmad wrote:
 1) Create a new ReadyNAS user 2) Turn off 'anonymous' and 'everyone' in the permissions window 3) Add the new user into the permissions for each folder 4) Create new windows network drives (but explicitly using the new ReadyNAS user credentials) 5) Add the new drives into the iDrive backup list On (2): Do this in the NAS admin ui (share settings wheel). There are two related settings here - "File Access" and "Network Access" (SMB Tab). I recommend leaving "Everyone" set in the both the "File Access" and the "Network Access" settings, but also add your new user. "Everyone" doesn't literally mean everyone - it means "all user accounts created on the NAS" On "Network Access" you can disable "anonymous access". It doesn't add any utility if you only use Windows. On (4): Look at the Windows Credential Manager before you create the network drives. Delete any user credentals for the NAS. After you create the network drives, make sure the username/password credential is saved there for the NAS. - avmadDec 19, 2024AspirantThank you again. In answer to your questuions: 1) The firmware version is 6.10.0 Being accessed from Windows 11 2) Turns out I cannot delete the cloud user. I am informed that I must do this in ReadyCloud I created a new user called iDrive I tried to add that user to one of the shares ('Music'). (Hit the '+' button to far right of share name It thinks about it for a while and you think it might work but when you exit, iDrive user does not appear in addition to Anonymous. I then tried to add the group 'Users' to that same share. Same failure. Not sure what to try next with this. Any further thioughts? Thanks! 
 
 
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