NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Can not login to admin page after firmware 6.5 update and Netgear account upgrade
Thanks to the "upgrade" I was forced to get a new account with netgear and now I can no longer access the admin page of my NAS, despite resetting the password several times. Anyone else having this ...
The procedure to do an OS Re-install is described here: http://kb.netgear.com/app/answers/detail/a_id/20898/~/readynas-%26-readydata%3A-boot-menu
What account you used to login admin UI page? The "admin" or the ReadyCloud user(you entered in admin UI, Cloud page ReadyCloud panel)?
If you used "admin", and you cannot login with your password, you can reset the local admin password by doing an OS Re-install.
If you used ReadyCloud user to login admin page, since you already upgrade your old ReadyCloud user to MyNetgear account, you should use the MyNetgear account and password to login now.
The procedure to do an OS Re-install is described here: http://kb.netgear.com/app/answers/detail/a_id/20898/~/readynas-%26-readydata%3A-boot-menu
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
