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Forum Discussion

Aspirant

Feb 09, 2017

Solved

Cannot turn on ReadyCLOUD RN104

I have the same problem, where the ReadyCLOUD button switches back to 'off' everytime I click 'on' Are there instructions on how to update the configuration file and the services config to make...

mdgm-ntgr
Feb 18, 2017
icer91 your system was missing the serial number and MAC addresses for the ethernet ports. So I fixed that.

I also made sure you had the latest version of a config file.

NETGEAR Employee Retired

Feb 09, 2017

I've sent you a PM.

Aspirant

Feb 18, 2017

Thanks so much for your help! I'm not sure what you did, but it's working as it should now.

Thanks again!

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