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Forum Discussion

icer91's avatar
icer91
Aspirant
Feb 09, 2017
Solved

Cannot turn on ReadyCLOUD RN104

I have the same problem, where the ReadyCLOUD button switches back to 'off' everytime I click 'on'   Are there instructions on how to update the configuration file and the services config to make...
Desktop client
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Feb 18, 2017

    icer91 your system was missing the serial number and MAC addresses for the ethernet ports. So I fixed that.

    I also made sure you had the latest version of a config file.

icer91's avatar
icer91
Aspirant
Feb 18, 2017

Thanks so much for your help!  I'm not sure what you did, but it's working as it should now.

 

Thanks again!

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Feb 18, 2017

icer91 your system was missing the serial number and MAC addresses for the ethernet ports. So I fixed that.

I also made sure you had the latest version of a config file.

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