Forum Discussion

Guide

Dec 13, 2016

Can't connect to new Windows 10 computer

I just switched to a new Wondows 10 computer. My RN 202 was working fine under the old computer. I can see it and work with it on my router just fine. After many hours of searching and frustrat...

Guru - Experienced User

Dec 13, 2016

What firmware are you running?

First check that the Windows 10 machine and the ReadyNAS are configured to be in the same workgroup. Also check that the Windows 10 Network Connection is set to "private".

Then try entering \\nas-ip-address into the file explorer address bar (using the real NAS IP address). Be careful on the direction of the \. Does this show you the share list?

Also, are the shares set up for anonymous access?

Gruncle1

Guide

Dec 13, 2016

Windows is the deafult workgrou " workgroup". I don't know how to determine the NAS workgroup, but I have no knowledge of anything ddifferent.

I can get to the RN 202 by entering the IP address and can see the shares and files.

Everyone that has access has read/write privileges.

What's next?

bedlam1
Prodigy
Dec 13, 2016
Check the GUI at System, Settings, SMB and check the Workgroup Name is shown as Workgroup
StephenB
Guru - Experienced User
Dec 13, 2016
Gruncle1 wrote:

Everyone that has access has read/write privileges.

Not quite what I asked - is anonymous access enabled?

Gruncle1 wrote:

I can get to the RN 202 by entering the IP address and can see the shares and files.

In that case, I'd say you have a discovery issue, not a connection issue. You can access the NAS shares, but it isn't showing up in the network list. Is that correct?
- Gruncle1
  Guide
  Dec 15, 2016
  Well, despite the fact that I couldn't connect to Netgear at all most of yesterday, the system seems to be mostly ok now. I did add a Win10 Homegroup and maybe that fixed the access issue. Or maybe the Netgear site is running again. In any case, thank you.