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Forum Discussion
DaBro
Oct 20, 2016Aspirant
Can't remove cloud user from ReadyNAS RN104
In the past we've had some users access the data on our NAS through ReadyCLOUD. These users no longer access this data and as such we have removed them from ReadyCLOUD. However, they still show u...
FramerV
Oct 21, 2016NETGEAR Employee Retired
Hi DaBro,
Welcome to the community.
I did some tests regarding your report and I was able to successfully remove a user from readycloud.netgear.com using my admin account. There is a possibility that there are some issues with the connection to our cloud server.
Could you kindly try setting up some static DNS on your computer. Please use Google DNS for this test. Also, using the devtools of the browser may help your get some error messages that we can work on.
Regards,
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