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Solved
Can't see ReadyNAS in computer Network
Hope someone can assist me.
I dont seem to be able to see my Readynas in the network on my computer anymore following a power flick some 24 hours ago.
I also cant seem to disover my NAS when I log onto the Readycloud.
Have only been a Readynas user foe 6 months and not that confident in this area yet.
I have tried the hold backup button and hit retry and that dosnt work, and I aslo get a timeout error when I try to connect to the admin area.
Sorry if this seem a bit criptic but first time I have used these types of forums for assistance.
Hi Macspark
Yes you will connect your PC to the Ethernet port and try to access the NAS by detecting it on RAIDar or via Hostname assigned to it or the default hostname which is nas-XX-XX-XX (where XX-XX-XX are the last six (6) Hexadecimal characters of the primary MAC Address.
e.g.
the default hostname of a ReadyNAS that has the MAC Address 2C:B0:5D:BF:20:EA is nas-BF-20-EA. To access the Admin Page: http://nas-bf-20-ea/admin To access the shares through Windows Explorer: \\nas-bf-20-ea
Since you have your NAS accessible again, I encourage you to press the accept as solution button on the post you see as the resolution so other community users can benefit from the solution.
Hope this helps!
Regards
17 Replies
Replies have been turned off for this discussion
- Hi I’m new to the Netgear ReadyNAS group as I have just bought a second hand unit. On ten face of things it should do all that I want but I’m stuck and I hope you can point me in the right direction
Forgive me if this is not the right thread
I have downloaded RAIDar on both Windows & Mac and can see the ReadyNas Duo V2 sometimes but no machine can connect consistently
I also can’t open the Admin page when selecting it from the RAIDar
I wonder if this may be because the firmware is 5. Something (I didn’t get a chance to write it down before losing connection again) so I think it needs a firmware upgrade
Can I download the new firmware and then connect a PC directly to the NAS to update it and if I can how? (Hence why mentioning it in this post relating to pc direct connection )
Robo-Robbie wrote:
I also can’t open the Admin page when selecting it from the RAIDarbest to start your own topic, instead of adding something to a 5-year old thread.
Are you getting an error like "unsupported protocol" or ERR_SSL_VERSION or CIPHER_MISMATCH? If so, the problem is that your NAS is limited to TLS 1.0 support, while most browsers now require TLS 1.2 There is a way to fix that, but it's be best if you can confirm the error you are seeing first.
Robo-Robbie wrote:
I wonder if this may be because the firmware is 5. Something (I didn’t get a chance to write it down before losing connection again) so I think it needs a firmware upgradeNV+ v2 and Duo v2 NAS can only run 5.x.x firmware. The final version was 5.3.13 (released back in 2017).
FYI - Netgear launched the v2 NAS in late 2011, and discontinued them in 2013.
- Hi and thanks for the quick reply and point taken regarding a separate thread
When I launch the admin request from the RAIDar it opens a web page with the ReadyNAS box and a spinning timer and that’s it, no further
If I open a normal web page and enter the IP address then I get general security warning about the certificate not valid
Regarding the firmware now I know I can check what my machine
Thanks again for your help
Thanks Marc_V
I have checked my Network and all seems to be working ok as I have a CCTV system running through it and I can see that working remotely as well as locally.
I have tried Raidar but that cant locate me NAS either.
How would I identify if my IP has changed, I cant remember what it was when I set it up, unless it is supposed to be the same as the one I use to log into Admin which is also not allowing me in now.
If I try and click any files on my mapped drives all are saying cant find the path.
Hi Macspark
You can identify the IP using RAIDar
Your ReadyNAS might not be getting an IP, Does the Ethernet port being used has LED lit? have you tried changing the ethernet port where your cable is connected?
If it still not getting any IP or not being detected try connecting your computer directly on the NAS and run RAIDar.
I would suggest contacting NETGEAR Support as well if it is still not getting detected.
Regards
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