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Forum Discussion
NTGR-OPS
Jan 22, 2018Tutor
Delete Folder created by Readycloud App Backup
Hi More of an annoyance than anything else, but I want to delete folders created by the backup feature of the readycould app. They are empty, and are still resident on my Backup share. I try an...
NTGR-OPS
Jan 26, 2018Tutor
I'm running 6.9.1 and have just updated to 6.9.2, so running the latest FW.
If I move the folders, they re-appear. Moved folders can be deleted.
I can create new folders in the share, and delete those.
I'm wondering if I should create a new share, do some renaming and moving and then try and delete the entire share, but really what I want to do is just to delete these folders. I'm thinking that they are protected because Readycloud backup thinks they need to be there for a backup. A backup that won't happen because I've turned it off on the PC.
Marc_V
Jan 28, 2018NETGEAR Employee Retired
Deleting the folders on the admin page should do it. I deleted my test folder with ReadyCloud enabled and i did not come back.
I don't think that this is an issue but if you can contact NETGEAR Support that would be better so they can assist you in escalating the case if needed.
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