NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

adamrvj's avatar
adamrvj
Follower
Oct 21, 2016

DNS server unavailable

I'm trying to dowload a game on the PS4. It keeps stopping from downloading.

3 Replies

Replies have been turned off for this discussion
  • FramerV's avatar
    FramerV
    NETGEAR Employee Retired

    Hi adamrvj,

     

    Welcome to the community.

     

    I am assuming that your Internet connection is working okay other than the downloading of games on your PS4?

     

    Kindly try checking the exact error message on your PS4  so we can determine the next action.

     

    Also, your post ended up on the ReadyNAS board; do you have a ReadyNAS storage device? Basing on your concern, is sounds like you have a router or a modem from NETGEAR.

     

    Regards,

  • FramerV's avatar
    FramerV
    NETGEAR Employee Retired

    Hi adamrvj,


    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
     
    The Netgear community looks forward to hearing from you and being a helpful resource in the future!
     
    Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More