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Forum Discussion
Excess battery drain caused by RCloud iOS - Netgear should fix asap!!
After unexpected high battery drain on both my iPhone and iPad, it transpires that RCloud iOS will remain active in the background (for hours...) unless force-quit. The app shouldn't be in the iOS st...
Hi sclubone,
Can you provide more information about your iOS devices? What is the iOS version of your iPhone and iPad? Also, are you using the latest or up to date ReadyCLOUD iOS mobile app?
Kind regards,
BrianL
NETGEAR Community Team
Hi, it's the latest iOS version on both iPhone and iPad, and the latest ReadyCLOUD mobile app (as all of these are automatically updated). i.e. 9.3.2 iOS, and 1.5.8 (134) for the app.
I don't think the other thread is helpful as it relates to Android, but either way Netgear have serious problems if even the iOS app is broken in this serious way..
Hi sclubone,
Well, it's not really the same but it's the same app running on a different platform or OS. I will check this with my colleagues and update this thread as soon as I get something.
Kind regards,
BrianL
NETGEAR Community TeamI beg to differ Sclubone, it is the same app although running on different platforms (Paul_Thomas reported in the Andoid post discussion that he had issues with IOS on his iPhone and iPad) . It seems that it is the same issue being reported, so it could be construed that the same error has been compiled across differnt OS's and platforms. Quality control issue Netgear?
BrianL2, surely by now you have something to report? It has almost been 2 months since I alerted Nertgear to this issue.....:smileyfrustrated:
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