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Forum Discussion
ajbarnard1977
Apr 03, 2020Aspirant
Google Drive Sync
I recently enabled Google Drive sync and noticed that when I delete something off my local NAS it does not remove it from Google Drive. Everything is done syncing, and if i edit/change a file on my N...
ajbarnard1977
Apr 03, 2020Aspirant
So I did some testing, with both "upload local storage changes only" & "Bidirectional", and both tests resulted the same:
- Creating file on NAS, sync to Google Drive - WORKS
- Creating file on Google Drive, sync to NAS - WORKS
- Delete file on NAS, sync to Google Drive - DOES NOT WORK
- Delete file on Google Drive, sync to NAS - WORKS
- Create directory on NAS, sync to Google Drive - WORKS
- Create directory on Google Drive, sync to NAS - WORKS
- Delete directory on NAS, sync to Google Drive - WORKS
- Delete directory on Google Drive, sync to NAS - WORKS
- Rename file on NAS, sync to Google Drive - WORKS
- Rename file on Google Drive, sync to NAS - WORKS
That's about every common scenario I could think of. So the functionality of deleting a file off the NAS and having that delete sync to GD is broken. Is there some sort of log I should upload that might make this easier to troubleshoot?
- JohnCM_SApr 07, 2020NETGEAR Employee Retired
Hi ajbarnard1977,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,- ajbarnard1977Apr 08, 2020Aspirant
Will do John. I am going to try and test it again in a few days when I get some time :)
Thanks,
Drew
- ajbarnard1977Apr 13, 2020Aspirant
Hi John. I did some more testing today and here are the results.
I set bidirectional on my cloud syncs.
Created a test file called 'test123.txt' on NAS, it uploaded OK to G-Drive
Deleted the file called 'test123.txt' from NAS, did not delete from G-Drive, re-synced down to NAS after about a minute
Created a file called 'testAAA.txt' on NAS, it uploaded OK to G-Drive
Delete the file called 'testAAA.txt' from G-Drive, it did not delete from NAS
google-drive.log below. I don't see anything for test123.txt, and i've re-downloaded the logs several times.
Apr 13 14:56:47 alcatraz ng-csd[10003]: Failed to set local modified time. _nodeLocalPath = /NAS-Data/NAS/New Text Document.txt, modifiedTime = 2020-04-13T21:56:45Z, exception = File not found: /NAS-Data/NAS/New Text Document.txt
Apr 13 14:56:47 alcatraz ng-csd[10003]: E0413 14:56:47.121603 10008 SyncUpsyncFile.cpp:440] Failed to set local modified time. _nodeLocalPath = /NAS-Data/NAS/New Text Document.txt, modifiedTime = 2020-04-13T21:56:45Z, exception = File not found: /NAS-Data/NAS/New Text Document.txt
Apr 13 14:57:10 alcatraz ng-csd[10003]: Failed to open file /NAS-Data/NAS/New Text Document.txt
Apr 13 14:57:10 alcatraz ng-csd[10003]: Failed to upload file. localPath = /NAS-Data/NAS/New Text Document.txt, remotePath = /_Alcatraz-NAS/New Text Document.txt
Apr 13 14:57:10 alcatraz ng-csd[10003]: E0413 14:57:10.662928 10008 GoogleDriveIOClient.cpp:530] Failed to open file /NAS-Data/NAS/New Text Document.txt
Apr 13 14:57:10 alcatraz ng-csd[10003]: E0413 14:57:10.666860 10008 GoogleDriveFS.cpp:697] Failed to upload file. localPath = /NAS-Data/NAS/New Text Document.txt, remotePath = /_Alcatraz-NAS/New Text Document.txt
Apr 13 14:57:10 alcatraz ng-csd[10003]: E0413 14:57:10.666949 10008 SyncUpsyncFile.cpp:400] Failed to upload file. local file = /NAS-Data/NAS/New Text Document.txt, remote file = /_Alcatraz-NAS/New Text Document.txt. Error #12: Failed to open file /NAS-Data/NAS/New Text Document.txt
Apr 13 14:57:10 alcatraz ng-csd[10003]: E0413 14:57:10.667109 10008 SyncUpsyncFile.cpp:440] Failed to set local modified time. _nodeLocalPath = /NAS-Data/NAS/New Text Document.txt, modifiedTime = 2020-04-13T21:57:10Z, exception = File not found: /NAS-Data/NAS/New Text Document.txt
Apr 13 14:57:10 alcatraz ng-csd[10003]: Failed to upload file. local file = /NAS-Data/NAS/New Text Document.txt, remote file = /_Alcatraz-NAS/New Text Document.txt. Error #12: Failed to open file /NAS-Data/NAS/New Text Document.txt
Apr 13 14:57:10 alcatraz ng-csd[10003]: Failed to set local modified time. _nodeLocalPath = /NAS-Data/NAS/New Text Document.txt, modifiedTime = 2020-04-13T21:57:10Z, exception = File not found: /NAS-Data/NAS/New Text Document.txt
Apr 13 14:57:35 alcatraz ng-csd[10003]: Failed to get sync action. Error #12: File not found: /NAS-Data/NAS/testAAA.txt
Apr 13 14:57:35 alcatraz ng-csd[10003]: Failed to upsyncChange node. local node path = /NAS-Data/NAS/testAAA.txt
Apr 13 14:57:35 alcatraz ng-csd[10003]: E0413 14:57:35.483798 10003 SyncUpsyncFile.cpp:243] Failed to get sync action. Error #12: File not found: /NAS-Data/NAS/testAAA.txt
Apr 13 14:57:35 alcatraz ng-csd[10003]: E0413 14:57:35.483914 10003 SyncEngine.cpp:1272] Failed to upsyncChange node. local node path = /NAS-Data/NAS/testAAA.txtApr 13, 2020 02:56:49 PM/_Alcatraz-NAS/New Text Document.txt was moved or renamed to /_Alcatraz-NAS/test123.txt on Cloud Drive.Apr 13, 2020 02:57:10 PMUploading /NAS-Data/NAS/New Text Document.txt ...Apr 13, 2020 02:57:10 PMUploading /NAS-Data/NAS/testAAA.txt ...Apr 13, 2020 02:57:12 PM/NAS-Data/NAS/testAAA.txt was uploaded to Cloud Drive.Apr 13, 2020 02:58:06 PMDownloading /NAS-Data/NAS/testAAA.txt ...Apr 13, 2020 02:58:06 PM/NAS-Data/NAS/testAAA.txt was downloaded to local.
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