NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
readynas212 Google drive sync
os 6.9.2
having real trouble getting google sync to work. i click the 'ON' switch, authorise the google acount then it sits on a redirect page;
GoogleDrive Callback: Redirecting. Please wait...
does this sound familiar to anyone? any help much appreciated!
Tim
The issue is fixed in the official 6.9.3 firmware release:
https://kb.netgear.com/000055199/ReadyNAS-OS-6-Software-Version-6-9-3
16 Replies
Replies have been turned off for this discussion
Thank for you response.
I can’t see see the 2 checkboxes in the cloud tab, are we talking the ReadyNas admin page?
have upgraded one of my 212’s to 6.9.3.beta2 but still no joy. After directing to the Google authorisation page I can authorise the readynas and then I’m stuck. On the iPad it’s skighly different and takes me to the readynas ‘recover password’ page?
would you be able to provide more info on the google DNS pls, I’m not sure how to do that exactly!
thanks
tim
New ReadyNAS owner here (bought ReadyNAS 6 Ultra used) and I too am having issues with both Dropbox and Google Drive. I get them setup and they somewhat work, but they don't sync *all* files... I see this is a VERY common issue. What's really strange is that I can set it up exactly the same multiple times and it misses different files each time (so it has nothing to do with filenames). I'm just testing with a single directory on Google Drive/Dropbox and it never syncs all files. Have plenty of logs to share if support will look at them - would LOVE to get Google Drive sync working properly...
Running 6.9.2...
OP - try using Microsoft Edge to do the inital setup. Every once in a while, I can get the inital setup working in Chrome, but usually, it does the same thing you've seen. Works every time via Microsoft Edge though.
This is usually what I see... Same files sync fine on windows machines using the same network...
Feb 20 19:18:31 ReadyNAS6 systemd[1]: Started Google Drive client for ReadyNAS.
Feb 20 19:18:31 ReadyNAS6 ng-csd[14492]: Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings
Feb 20 19:18:31 ReadyNAS6 ng-csd[14492]: W0220 19:18:31.347587 14492 FSCache.cpp:78] Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493252 14500 GoogleDriveErrorMarshaller.cpp:115] Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493252 14509 GoogleDriveErrorMarshaller.cpp:115] Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493500 14509 GoogleDriveIOClient.cpp:283] Failed to download file. error: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493500 14500 GoogleDriveIOClient.cpp:283] Failed to download file. error: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493748 14509 GoogleDriveFS.cpp:265] Failed to fetch file. node = Node metadata: { id = 0Bx1imK6LGFN9M0RLVE9xbzF4RFk, isFolder = 0, isTrashed = 0, name = OGM1_TECH_TIP.pdf, localName = OGM1_TECH_TIP.pdf, path = /Advent_OGM1/Manuals/OGM1_TECH_TIP.pdf, mimeType = application/pdf, size = 191061, createdTime = 2017-01-10T17:36:39.000000Z, modifiedTime = 2016-08-05T12:52:59.000000Z, checksum = 0a20d51d33472ed19541289994b427d9, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }path = /Data-RAID5/Data/GDriveTest/.1519172281/._ngcloudignore_download/dd612b845456f06740dd0f221a067141
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493748 14500 GoogleDriveFS.cpp:265] Failed to fetch file. node = Node metadata: { id = 0Bx1imK6LGFN9RlpfeC1fY3MxaTA, isFolder = 0, isTrashed = 0, name = OGM1_QS.pdf, localName = OGM1_QS.pdf, path = /Advent_OGM1/Manuals/OGM1_QS.pdf, mimeType = application/pdf, size = 701410, createdTime = 2017-01-10T17:36:37.000000Z, modifiedTime = 2016-08-05T12:52:12.000000Z, checksum = b7a567a2a7d76adeafced7f62c7ad680, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }path = /Data-RAID5/Data/GDriveTest/.1519172281/._ngcloudignore_download/09e5bf82d1aedebdcab209616b995dd3
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to download file. error: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493875 14509 SyncDownsyncFile.cpp:299] Failed to download node. node = Node metadata: { id = 0Bx1imK6LGFN9M0RLVE9xbzF4RFk, isFolder = 0, isTrashed = 0, name = OGM1_TECH_TIP.pdf, localName = OGM1_TECH_TIP.pdf, path = /Advent_OGM1/Manuals/OGM1_TECH_TIP.pdf, mimeType = application/pdf, size = 191061, createdTime = 2017-01-10T17:36:39.000000Z, modifiedTime = 2016-08-05T12:52:59.000000Z, checksum = 0a20d51d33472ed19541289994b427d9, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }, _nodeLocalPath = /Data-RAID5/Data/GDriveTest/Manuals/OGM1_TECH_TIP.pdf
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493913 14500 SyncDownsyncFile.cpp:299] Failed to download node. node = Node metadata: { id = 0Bx1imK6LGFN9RlpfeC1fY3MxaTA, isFolder = 0, isTrashed = 0, name = OGM1_QS.pdf, localName = OGM1_QS.pdf, path = /Advent_OGM1/Manuals/OGM1_QS.pdf, mimeType = application/pdf, size = 701410, createdTime = 2017-01-10T17:36:37.000000Z, modifiedTime = 2016-08-05T12:52:12.000000Z, checksum = b7a567a2a7d76adeafced7f62c7ad680, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }, _nodeLocalPath = /Data-RAID5/Data/GDriveTest/Manuals/OGM1_QS.pdf
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to download file. error: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to fetch file. node = Node metadata: { id = 0Bx1imK6LGFN9M0RLVE9xbzF4RFk, isFolder = 0, isTrashed = 0, name = OGM1_TECH_TIP.pdf, localName = OGM1_TECH_TIP.pdf, path = /Advent_OGM1/Manuals/OGM1_TECH_TIP.pdf, mimeType = application/pdf, size = 191061, createdTime = 2017-01-10T17:36:39.000000Z, modifiedTime = 2016-08-05T12:52:59.000000Z, checksum = 0a20d51d33472ed19541289994b427d9, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }path = /Data-RAID5/Data/GDriveTest/.1519172281/._ngcloudignore_download/dd612b845456f06740dd0f221a067141
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to fetch file. node = Node metadata: { id = 0Bx1imK6LGFN9RlpfeC1fY3MxaTA, isFolder = 0, isTrashed = 0, name = OGM1_QS.pdf, localName = OGM1_QS.pdf, path = /Advent_OGM1/Manuals/OGM1_QS.pdf, mimeType = application/pdf, size = 701410, createdTime = 2017-01-10T17:36:37.000000Z, modifiedTime = 2016-08-05T12:52:12.000000Z, checksum = b7a567a2a7d76adeafced7f62c7ad680, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }path = /Data-RAID5/Data/GDriveTest/.1519172281/._ngcloudignore_download/09e5bf82d1aedebdcab209616b995dd3
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to download node. node = Node metadata: { id = 0Bx1imK6LGFN9M0RLVE9xbzF4RFk, isFolder = 0, isTrashed = 0, name = OGM1_TECH_TIP.pdf, localName = OGM1_TECH_TIP.pdf, path = /Advent_OGM1/Manuals/OGM1_TECH_TIP.pdf, mimeType = application/pdf, size = 191061, createdTime = 2017-01-10T17:36:39.000000Z, modifiedTime = 2016-08-05T12:52:59.000000Z, checksum = 0a20d51d33472ed19541289994b427d9, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }, _nodeLocalPath = /Data-RAID5/Data/GDriveTest/Manuals/OGM1_TECH_TIP.pdf
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to download node. node = Node metadata: { id = 0Bx1imK6LGFN9RlpfeC1fY3MxaTA, isFolder = 0, isTrashed = 0, name = OGM1_QS.pdf, localName = OGM1_QS.pdf, path = /Advent_OGM1/Manuals/OGM1_QS.pdf, mimeType = application/pdf, size = 701410, createdTime = 2017-01-10T17:36:37.000000Z, modifiedTime = 2016-08-05T12:52:12.000000Z, checksum = b7a567a2a7d76adeafced7f62c7ad680, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }, _nodeLocalPath = /Data-RAID5/Data/GDriveTest/Manuals/OGM1_QS.pdfMy issue is *definitely* not security related. I could disable Google Drive, remove the files on the NAS, re-enabled Google Drive and it would sync the same file that it failed on last time (but then not sync other files that succeeded last time). It seems completely random as to which files it doesn't sync. I've also tried the 8.8.8.8 DNS server - no improvement. I've also tried both bi-direction sync and download only - same result.
This seems to be a VERY common issue with no solution. What can I do to help get this resolved? Hell, I just may share my Google Drive account info with support if that will help get the issue resolved! I have the same type of issues with Dropbox.
I can sync the same accounts to any PC in the house without issue (same network). No virus protection is enabled on the ReadyNAS or on the routers (again, if it were a network-wide issue, it wouldn't work on my PC's).
Please - what can I do to help get this issue solved?
Thank you.
Great news that the Google Drive sync is fixed in 6.9.3! I'll eagerly await for 6.9.3 to be released and upgrade when it is (and report back).
Thank you!
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
