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Forum Discussion

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
Feb 21, 2018

Hi timpd jtrosky

 

Yes it should be on the Admin page under Cloud tab. The two services should be online.

 

You can add DNS servers under Network tab and the Eth settings (Gear icon).

 

Also, have you tried disabling any security softwares on your Computers?

 

 

jtrosky's avatar
jtrosky
Star
Feb 21, 2018

My issue is *definitely* not security related.  I could disable Google Drive, remove the files on the NAS, re-enabled Google Drive and it would sync the same file that it failed on last time (but then not sync other files that succeeded last time).  It seems completely random as to which files it doesn't sync.  I've also tried the 8.8.8.8 DNS server - no improvement.  I've also tried both bi-direction sync and download only - same result.  

 

This seems to be a VERY common issue with no solution.  What can I do to help get this resolved?  Hell, I just may share my Google Drive account info with support if that will help get the issue resolved!   I have the same type of issues with Dropbox.

 

I can sync the same accounts to any PC in the house without issue (same network).  No virus protection is enabled on the ReadyNAS or on the routers (again, if it were a network-wide issue, it wouldn't work on my PC's).

 

Please - what can I do to help get this issue solved?

 

Thank you.

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