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Forum Discussion
timpd
Feb 18, 2018Tutor
readynas212 Google drive sync
os 6.9.2 having real trouble getting google sync to work. i click the 'ON' switch, authorise the google acount then it sits on a redirect page; GoogleDrive Callback: Redirecting. Please wait... ...
- Mar 12, 2018
The issue is fixed in the official 6.9.3 firmware release:
https://kb.netgear.com/000055199/ReadyNAS-OS-6-Software-Version-6-9-3
jtrosky
Feb 21, 2018Guide
New ReadyNAS owner here (bought ReadyNAS 6 Ultra used) and I too am having issues with both Dropbox and Google Drive. I get them setup and they somewhat work, but they don't sync *all* files... I see this is a VERY common issue. What's really strange is that I can set it up exactly the same multiple times and it misses different files each time (so it has nothing to do with filenames). I'm just testing with a single directory on Google Drive/Dropbox and it never syncs all files. Have plenty of logs to share if support will look at them - would LOVE to get Google Drive sync working properly...
Running 6.9.2...
OP - try using Microsoft Edge to do the inital setup. Every once in a while, I can get the inital setup working in Chrome, but usually, it does the same thing you've seen. Works every time via Microsoft Edge though.
This is usually what I see... Same files sync fine on windows machines using the same network...
Feb 20 19:18:31 ReadyNAS6 systemd[1]: Started Google Drive client for ReadyNAS.
Feb 20 19:18:31 ReadyNAS6 ng-csd[14492]: Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings
Feb 20 19:18:31 ReadyNAS6 ng-csd[14492]: W0220 19:18:31.347587 14492 FSCache.cpp:78] Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493252 14500 GoogleDriveErrorMarshaller.cpp:115] Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493252 14509 GoogleDriveErrorMarshaller.cpp:115] Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493500 14509 GoogleDriveIOClient.cpp:283] Failed to download file. error: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493500 14500 GoogleDriveIOClient.cpp:283] Failed to download file. error: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493748 14509 GoogleDriveFS.cpp:265] Failed to fetch file. node = Node metadata: { id = 0Bx1imK6LGFN9M0RLVE9xbzF4RFk, isFolder = 0, isTrashed = 0, name = OGM1_TECH_TIP.pdf, localName = OGM1_TECH_TIP.pdf, path = /Advent_OGM1/Manuals/OGM1_TECH_TIP.pdf, mimeType = application/pdf, size = 191061, createdTime = 2017-01-10T17:36:39.000000Z, modifiedTime = 2016-08-05T12:52:59.000000Z, checksum = 0a20d51d33472ed19541289994b427d9, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }path = /Data-RAID5/Data/GDriveTest/.1519172281/._ngcloudignore_download/dd612b845456f06740dd0f221a067141
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493748 14500 GoogleDriveFS.cpp:265] Failed to fetch file. node = Node metadata: { id = 0Bx1imK6LGFN9RlpfeC1fY3MxaTA, isFolder = 0, isTrashed = 0, name = OGM1_QS.pdf, localName = OGM1_QS.pdf, path = /Advent_OGM1/Manuals/OGM1_QS.pdf, mimeType = application/pdf, size = 701410, createdTime = 2017-01-10T17:36:37.000000Z, modifiedTime = 2016-08-05T12:52:12.000000Z, checksum = b7a567a2a7d76adeafced7f62c7ad680, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }path = /Data-RAID5/Data/GDriveTest/.1519172281/._ngcloudignore_download/09e5bf82d1aedebdcab209616b995dd3
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to download file. error: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493875 14509 SyncDownsyncFile.cpp:299] Failed to download node. node = Node metadata: { id = 0Bx1imK6LGFN9M0RLVE9xbzF4RFk, isFolder = 0, isTrashed = 0, name = OGM1_TECH_TIP.pdf, localName = OGM1_TECH_TIP.pdf, path = /Advent_OGM1/Manuals/OGM1_TECH_TIP.pdf, mimeType = application/pdf, size = 191061, createdTime = 2017-01-10T17:36:39.000000Z, modifiedTime = 2016-08-05T12:52:59.000000Z, checksum = 0a20d51d33472ed19541289994b427d9, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }, _nodeLocalPath = /Data-RAID5/Data/GDriveTest/Manuals/OGM1_TECH_TIP.pdf
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: E0220 19:19:00.493913 14500 SyncDownsyncFile.cpp:299] Failed to download node. node = Node metadata: { id = 0Bx1imK6LGFN9RlpfeC1fY3MxaTA, isFolder = 0, isTrashed = 0, name = OGM1_QS.pdf, localName = OGM1_QS.pdf, path = /Advent_OGM1/Manuals/OGM1_QS.pdf, mimeType = application/pdf, size = 701410, createdTime = 2017-01-10T17:36:37.000000Z, modifiedTime = 2016-08-05T12:52:12.000000Z, checksum = b7a567a2a7d76adeafced7f62c7ad680, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }, _nodeLocalPath = /Data-RAID5/Data/GDriveTest/Manuals/OGM1_QS.pdf
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to download file. error: Failed to parse GoogleDrive error response.
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to fetch file. node = Node metadata: { id = 0Bx1imK6LGFN9M0RLVE9xbzF4RFk, isFolder = 0, isTrashed = 0, name = OGM1_TECH_TIP.pdf, localName = OGM1_TECH_TIP.pdf, path = /Advent_OGM1/Manuals/OGM1_TECH_TIP.pdf, mimeType = application/pdf, size = 191061, createdTime = 2017-01-10T17:36:39.000000Z, modifiedTime = 2016-08-05T12:52:59.000000Z, checksum = 0a20d51d33472ed19541289994b427d9, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }path = /Data-RAID5/Data/GDriveTest/.1519172281/._ngcloudignore_download/dd612b845456f06740dd0f221a067141
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to fetch file. node = Node metadata: { id = 0Bx1imK6LGFN9RlpfeC1fY3MxaTA, isFolder = 0, isTrashed = 0, name = OGM1_QS.pdf, localName = OGM1_QS.pdf, path = /Advent_OGM1/Manuals/OGM1_QS.pdf, mimeType = application/pdf, size = 701410, createdTime = 2017-01-10T17:36:37.000000Z, modifiedTime = 2016-08-05T12:52:12.000000Z, checksum = b7a567a2a7d76adeafced7f62c7ad680, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }path = /Data-RAID5/Data/GDriveTest/.1519172281/._ngcloudignore_download/09e5bf82d1aedebdcab209616b995dd3
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to download node. node = Node metadata: { id = 0Bx1imK6LGFN9M0RLVE9xbzF4RFk, isFolder = 0, isTrashed = 0, name = OGM1_TECH_TIP.pdf, localName = OGM1_TECH_TIP.pdf, path = /Advent_OGM1/Manuals/OGM1_TECH_TIP.pdf, mimeType = application/pdf, size = 191061, createdTime = 2017-01-10T17:36:39.000000Z, modifiedTime = 2016-08-05T12:52:59.000000Z, checksum = 0a20d51d33472ed19541289994b427d9, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }, _nodeLocalPath = /Data-RAID5/Data/GDriveTest/Manuals/OGM1_TECH_TIP.pdf
Feb 20 19:19:00 ReadyNAS6 ng-csd[14492]: Failed to download node. node = Node metadata: { id = 0Bx1imK6LGFN9RlpfeC1fY3MxaTA, isFolder = 0, isTrashed = 0, name = OGM1_QS.pdf, localName = OGM1_QS.pdf, path = /Advent_OGM1/Manuals/OGM1_QS.pdf, mimeType = application/pdf, size = 701410, createdTime = 2017-01-10T17:36:37.000000Z, modifiedTime = 2016-08-05T12:52:12.000000Z, checksum = b7a567a2a7d76adeafced7f62c7ad680, parentId = 0Bx1imK6LGFN9V3l1YUdHMjA1M1k }, _nodeLocalPath = /Data-RAID5/Data/GDriveTest/Manuals/OGM1_QS.pdf
- Marc_VFeb 21, 2018NETGEAR Employee Retired
Yes it should be on the Admin page under Cloud tab. The two services should be online.
You can add DNS servers under Network tab and the Eth settings (Gear icon).
Also, have you tried disabling any security softwares on your Computers?
- jtroskyFeb 21, 2018Guide
My issue is *definitely* not security related. I could disable Google Drive, remove the files on the NAS, re-enabled Google Drive and it would sync the same file that it failed on last time (but then not sync other files that succeeded last time). It seems completely random as to which files it doesn't sync. I've also tried the 8.8.8.8 DNS server - no improvement. I've also tried both bi-direction sync and download only - same result.
This seems to be a VERY common issue with no solution. What can I do to help get this resolved? Hell, I just may share my Google Drive account info with support if that will help get the issue resolved! I have the same type of issues with Dropbox.
I can sync the same accounts to any PC in the house without issue (same network). No virus protection is enabled on the ReadyNAS or on the routers (again, if it were a network-wide issue, it wouldn't work on my PC's).
Please - what can I do to help get this issue solved?
Thank you.
- jtroskyFeb 21, 2018Guide
Also, after the main initial sync, I seem to get these errors over and over and over:
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: Encountered GoogleDriveError: 403
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: E0221 11:18:49.688813 23479 GoogleDriveErrorMarshaller.cpp:92] Encountered GoogleDriveError: 403
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: W0221 11:18:49.689301 23479 WSClient.cpp:128] Request failed, now waiting 114 ms before attempting again.
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: Request failed, now waiting 114 ms before attempting again.
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: Encountered GoogleDriveError: 403
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: Request failed, now waiting 0 ms before attempting again.
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: E0221 11:18:49.840303 23479 GoogleDriveErrorMarshaller.cpp:92] Encountered GoogleDriveError: 403
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: W0221 11:18:49.840813 23479 WSClient.cpp:128] Request failed, now waiting 0 ms before attempting again.
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: Encountered GoogleDriveError: 403
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: E0221 11:18:49.875779 23479 GoogleDriveErrorMarshaller.cpp:92] Encountered GoogleDriveError: 403
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: W0221 11:18:49.876354 23479 WSClient.cpp:128] Request failed, now waiting 4000 ms before attempting again.
Feb 21 11:18:49 ReadyNAS6 ng-csd[23479]: Request failed, now waiting 4000 ms before attempting again.
Feb 21 11:22:28 ReadyNAS6 ng-csd[23479]: Encountered GoogleDriveError: 403
Feb 21 11:22:28 ReadyNAS6 ng-csd[23479]: Request failed, now waiting 221 ms before attempting again.
Feb 21 11:22:28 ReadyNAS6 ng-csd[23479]: E0221 11:22:28.868878 23479 GoogleDriveErrorMarshaller.cpp:92] Encountered GoogleDriveError: 403
Feb 21 11:22:28 ReadyNAS6 ng-csd[23479]: W0221 11:22:28.869220 23479 WSClient.cpp:128] Request failed, now waiting 221 ms before attempting again.
Feb 21 11:22:29 ReadyNAS6 ng-csd[23479]: Encountered GoogleDriveError: 403
Feb 21 11:22:29 ReadyNAS6 ng-csd[23479]: E0221 11:22:29.124583 23479 GoogleDriveErrorMarshaller.cpp:92] Encountered GoogleDriveError: 403
Feb 21 11:22:29 ReadyNAS6 ng-csd[23479]: W0221 11:22:29.124971 23479 WSClient.cpp:128] Request failed, now waiting 0 ms before attempting again.
Feb 21 11:22:29 ReadyNAS6 ng-csd[23479]: Request failed, now waiting 0 ms before attempting again.
Feb 21 11:22:29 ReadyNAS6 ng-csd[23479]: Encountered GoogleDriveError: 403
Feb 21 11:22:29 ReadyNAS6 ng-csd[23479]: Request failed, now waiting 4000 ms before attempting again.
Feb 21 11:22:29 ReadyNAS6 ng-csd[23479]: E0221 11:22:29.156383 23479 GoogleDriveErrorMarshaller.cpp:92] Encountered GoogleDriveError: 403
Feb 21 11:22:29 ReadyNAS6 ng-csd[23479]: W0221 11:22:29.156774 23479 WSClient.cpp:128] Request failed, now waiting 4000 ms before attempting again.
Feb 21 11:27:09 ReadyNAS6 ng-csd[23479]: Encountered GoogleDriveError: 403
Feb 21 11:27:09 ReadyNAS6 ng-csd[23479]: Request failed, now waiting 818 ms before attempting again.
Feb 21 11:27:09 ReadyNAS6 ng-csd[23479]: E0221 11:27:09.945910 23479 GoogleDriveErrorMarshaller.cpp:92] Encountered GoogleDriveError: 403
Feb 21 11:27:09 ReadyNAS6 ng-csd[23479]: W0221 11:27:09.946252 23479 WSClient.cpp:128] Request failed, now waiting 818 ms before attempting again.
Feb 21 11:33:19 ReadyNAS6 ng-csd[23479]: Encountered GoogleDriveError: 403
Feb 21 11:33:19 ReadyNAS6 ng-csd[23479]: Request failed, now waiting 440 ms before attempting again.
Feb 21 11:33:19 ReadyNAS6 ng-csd[23479]: E0221 11:33:19.311246 23479 GoogleDriveErrorMarshaller.cpp:92] Encountered GoogleDriveError: 403
Feb 21 11:33:19 ReadyNAS6 ng-csd[23479]: W0221 11:33:19.311724 23479 WSClient.cpp:128] Request failed, now waiting 440 ms before attempting again.
Feb 21 11:33:19 ReadyNAS6 ng-csd[23479]: Encountered GoogleDriveError: 403
Feb 21 11:33:19 ReadyNAS6 ng-csd[23479]: E0221 11:33:19.785817 23479 GoogleDriveErrorMarshaller.cpp:92] Encountered GoogleDriveError: 403
Feb 21 11:33:19 ReadyNAS6 ng-csd[23479]: W0221 11:33:19.786264 23479 WSClient.cpp:128] Request failed, now waiting 1000 ms before attempting again.
Feb 21 11:33:19 ReadyNAS6 ng-csd[23479]: Request failed, now waiting 1000 ms before attempting again.
Feb 21 11:40:00 ReadyNAS6 ng-csd[23479]: Encountered GoogleDriveError: 403
Feb 21 11:40:00 ReadyNAS6 ng-csd[23479]: E0221 11:40:00.015728 23479 GoogleDriveErrorMarshaller.cpp:92] Encountered GoogleDriveError: 403
Feb 21 11:40:00 ReadyNAS6 ng-csd[23479]: W0221 11:40:00.016180 23479 WSClient.cpp:128] Request failed, now waiting 22 ms before attempting again.
Feb 21 11:40:00 ReadyNAS6 ng-csd[23479]: Request failed, now waiting 22 ms before attempting again.
Feb 21 11:40:00 ReadyNAS6 ng-csd[23479]: Encountered GoogleDriveError: 403
Feb 21 11:40:00 ReadyNAS6 ng-csd[23479]: Request failed, now waiting 2000 ms before attempting again.
Feb 21 11:40:00 ReadyNAS6 ng-csd[23479]: E0221 11:40:00.075767 23479 GoogleDriveErrorMarshaller.cpp:92] Encountered GoogleDriveError: 403
Feb 21 11:40:00 ReadyNAS6 ng-csd[23479]: W0221 11:40:00.076107 23479 WSClient.cpp:128] Request failed, now waiting 2000 ms before attempting again.
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