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Forum Discussion
help with my netgear account
Hello,
I have a problem with my netgaer account. I can log in on redaycloud, all NASubits are connectesd, but when I try to log in in My netgear website i get this error:
Error :: Unexpected ...
Kardano wrote:
Error :: Unexpected Error::'ascii' codec can't encode characters in position 140-141: ordinal not in range(128)
I tried IE, Firefox, Chrome, all the same. I need to add some devices to my account.
The error message suggests that a character string is using unicode/extended ascii, but the web page is set up for normal ascii. Netgear might need to change something in their server.
I hope that someone from Netgear can fix this error within a week....
Week is gone and no change. Still error. How i can use account like this? All of my purchased Netgear devices are registerred under this account.....
..this is REAL problem for me.
Hello Marc_V
Can you ask specialists if there is something new? I newd to get to my device list.
Thanks.
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