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Forum Discussion
help with my netgear account
Hello,
I have a problem with my netgaer account. I can log in on redaycloud, all NASubits are connectesd, but when I try to log in in My netgear website i get this error:
Error :: Unexpected ...
Hi Marc_V
When i try to log in into mynetgear i see this error now:
Error: Something went wrong! Please try again
Hi Marc_V
I can log into ,y.netgear account now, but all my registerred product are gone.
when i log in I see:
No products registered under your profile.
I hope that someone correct this.
Hi Kardano
This seems to have been an issue with the web but products are registered upon checking the profile according to Support.
I will try to get in touch with them again. Still good to hear that you can login back, We just need to make sure your products appear again.
Have you tried on logging on a different browser?
Regards
Hi Marc_V
I see all my registerred products back on site but all proof of purchase i uploaded till today are gone!
Also i see uncorrect info about warranty of my registerred products:
and netgear warranty product check give me thees errors to:
No warranty on my 6 month new RN316?
there is error that need to be corrected!
(new products registerred today seems to be OK)
NETGEAR Product Warranty Check
This page allows you to check the warranty status of your NETGEAR product. To use this facility, your product must already be registered. If you have not done so register the product now.
- Product: RN31600
- Serial Number:*********
- Country of Purchase: Slovakia
- Puchased on: 2017-12-25
- Registered on: 2018-01-04
Standard Product Warranty *Advanced Support / Hardware Contracts:* Entitlements are subject to NETGEAR Warranty T&C .
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