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Forum Discussion
dhl
Oct 30, 2017Luminary
Is ReadyCLOUD down? Network error when signing in.
Is the ReadyCLOUD service down? We're getting this server side error when trying to connect with the app: This has been happening since last Friday. Netgear folks - what's going on?
- Nov 08, 2017
Hello Deniro,
Thanks for your help, v1.5 looks to have downloaded and installed.
Regards
Ben
sroseathome
Oct 31, 2017Initiate
hi user in the uk, happening here too since saturday gmt 10 am, my rn202 twin 3tb wd drives, is there and accessible via the web portal and shows up as normal and happy, ive tried deinstall and reinstall of the readycloud app two mac laptops and a mac mini, ive not changed the network, ive tried disconnecting the rn202 from readycloud and reconnection, ive tried backing off from ipv6 down to ipv4 and separately limiting the ip addresses to hard set, none worked - that was circa four hours of effort over my weekend. interestingly readycloud access does work via the readycloud app on an ipad, so this is a readycloud and network connection issue. Maybe netgear changed something ? system had been up and stable for circa 12 months. any thoughts or help from the community gratefully accepted
rn202 firmware 6.9, readycloud v1.4 mac os sierra 10.12.6
steven, domestic sys admin, uk
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