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dhl's avatar
dhl
Luminary
Oct 30, 2017
Solved

Is ReadyCLOUD down? Network error when signing in.

Is the ReadyCLOUD service down? We're getting this server side error when trying to connect with the app:       This has been happening since last Friday. Netgear folks  - what's going on?
ReadyCLOUD Portal
  • bigswami's avatar
    bigswami
    Nov 08, 2017

    Hello Deniro,

     

    Thanks for your help, v1.5 looks to have downloaded and installed.

    Regards

    Ben

Jackvd's avatar
Jackvd
Apprentice
Nov 01, 2017

Hi,

 

Same issue here....

Running RN214 with 6.9.0

On my Macbook with 10.13.1 bèta (17B46a) I am having the same problem since the 30th.

No problem using the iOS app on my iPhone with iOS 11.1 (15B93)

 

Did try a reinstall 30 minutes back, but the issue is still there.

Then I started to look here and found this entry :-)

 

I will try a WIndow 10 PC with the latest MS upgrade to see how that works.

 

Jack

  • Jackvd's avatar
    Jackvd
    Apprentice
    Nov 01, 2017

    Hi,

     

    Just adding this:

    I tried the Readycloud app on Windows with no problem. Working fine!

    Details: Win10 Pro 1709 (Fall Creators Version) build 16299.19

    Readycloud v1.16

    System is physically on the same network switch.

     

    ** Readycloud app on my Macbook is v1.4

    Jack

     

     

    • meaghan's avatar
      meaghan
      Tutor
      Nov 01, 2017

      same here!

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