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Forum Discussion

dhl's avatar
dhl
Luminary
Oct 30, 2017
Solved

Is ReadyCLOUD down? Network error when signing in.

Is the ReadyCLOUD service down? We're getting this server side error when trying to connect with the app:       This has been happening since last Friday. Netgear folks  - what's going on?
ReadyCLOUD Portal
  • bigswami's avatar
    bigswami
    Nov 08, 2017

    Hello Deniro,

     

    Thanks for your help, v1.5 looks to have downloaded and installed.

    Regards

    Ben

bigswami's avatar
bigswami
Aspirant
Nov 08, 2017

Hello Deniro,

Thanks for your help with v1.5.

Unfortunately, my staff's Mac computers are using OS X EL Capitan 10.11.6 and cannot upgrade to the newest version because of the age of their machine.

Is it correct that Readycloud v1.5 can only run on 10.12 or later?

If so, is there any way to overcome this problem so I can get my staff access again via Readycloud?

Regards

Ben

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