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Forum Discussion
media backup not updating
On Aug 28 my iphone 6 plus readycloud app media backup stopped syncing photos with my readynas. The enable button on the iphone app would not hold on my previous photos backup share. I had turned i...
I should say I have not updated my phone to iOS 11 yet (still on 10.3.3).
I did reset everyone to r&w and it worked and no locks on the shares. I remembered that it very recently asked me to login using my netgear ReadyCLOUD account email (first time ever I think - I logged in as admin before) and for permissions in the NAS that email user was only ro. I changed that to r&w and everyone no permission and it seems to still work.
Seems like the iOS readycloud app finally required netgear account login and then changed that permissions at the same time. Remember the problem was before latest readycloud v2.0 but fixed after.
Sorry if this description seems muddy, I'm not an IT guy. Just posting because others seem to be having issues and this is what seems to work for me.
I did reset everyone to r&w and it worked and no locks on the shares. I remembered that it very recently asked me to login using my netgear ReadyCLOUD account email (first time ever I think - I logged in as admin before) and for permissions in the NAS that email user was only ro. I changed that to r&w and everyone no permission and it seems to still work.
Seems like the iOS readycloud app finally required netgear account login and then changed that permissions at the same time. Remember the problem was before latest readycloud v2.0 but fixed after.
Sorry if this description seems muddy, I'm not an IT guy. Just posting because others seem to be having issues and this is what seems to work for me.
Thanks for the suggestions. I guess if Netgear arent responding or able to help, its down to this community to share what works and whata doesnt. For me, the same steps didnt work.
I've posted separately that I created a new share this morning and pointed the ReadyCloud IOS v2.0 app at it (Media settings) but still same result .... nothing!
I've switched to use Mobile data from WiFi and still nothing.
I suspect the issue is with how Netgear accounts translate to ReadyCloud ACLs on the device, in which case nothing we do at the application end will fix the issue.
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