NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mike101
Apr 24, 2017Tutor
NAS Rn104 Warning Volume media capacity 30% to 5% & System volume root's usage
Hi
NAS has been offline for many weeks but I could access using local computer and IP address 192.168.... I had tried logging off, Exiting, clearing browser history and rebooting, some variants of which had resolved the Offline problems in the past.
My NAS has often been showing "offline" both to local computer and remote computer. sometimes it seemed to resolve by itself.
Away on holiday, NAS returned to the following messages
18 Apr 2017 11:27:22 Less than 30% of volume media's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.
18 Apr 2017 11:59:43 Less than 20% of volume media's capacity is free. Performance on volume media will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.
Tue, 18 Apr 2017 12:27:00 Less than 10% of volume media's capacity is free. Performance on volume media is degraded. To improve performance, you must add capacity.
18 Apr 2017 12:46:48 Less than 5% of volume media's capacity is free. Performance on volume media is degraded. To improve performance, you must add capacity.
21 Apr 2017 20:18:57 System volume root's usage is 82%. This condition should not occur in normal conditions. Contact technical support.
I then couldn't access NAS via IP address (still showing offline)
So I then Shut down NAS by pressing power button repeatedly until LED display reported shutting down. (Whilst doing this LED reported free space something like 98%) Took hours to actually shut down and power off.
NSA has 2x 1TB Drives installed with less than 5% space used last time I checked
Software version last updated sometime last year, cant remember which version.
So within 1.5 hours volume media capacity went form less then 30% to less than 5%
What's going on?
I haven't had time to reboot nor do I want to until i have some idea of what to do.
Kind regards
Mike
4 Replies
Replies have been turned off for this discussion
- bedlam1Prodigy
Do you have Anti Virus enabled?
If so disable it as there are bugs with the firmware, then reboot and see what happens.
Then also consider updating your firmware
- Mike101Tutor
Thank you. I have disabled the Anti Virus as suggested. I will see if I get any further warnings.
Am I right to presume whatever was filling up will be deleted or overwritten or was this falsely reported due to the Anti Virus software bugs?
I have not seen any media capacity indicators nor anything to identify the system volume of the roots usage. Also the log files for warnings and errors just show the messages as reported.
Will NAS users be notified when the Anti Virus can be turned back on?
(Incidentally my firmware was up to date Ver 6.6.1)
- bedlam1Prodigy
If you are happy using Beta software this version appears to fix the Anti-Virus issue https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-7-1-T252-Beta-2/m-p/1266584#U1266584
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!