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Forum Discussion
NETGEAR will be terminating ReadyCLOUD - Lack of notice
Sounds like this is EOL: "NETGEAR will be terminating ReadyCLOUD service by April 4th, 2023. ReadyCLOUD mobile app, desktop application, and ReadyCLOUD web portal readycloud.netgear.com will all ...
I got NETGEAR Nighthawk(R) X4S R7800 (smart router)
I paid for this product a lot of money, It was an expensive one, I paid since it included the option for:
- Ready Cloud
- Parental Controls
about 2 years ago NETGEAR suddenly stopped supporting parental control
These days, NETGEAR suddenly stopped supporting "Ready Cloud".
Does NETGEAR products only good for 1-2 years?
why NETGEAR stopped a service that runs from a hardware that I paid for?
Is it legal or not? I'm not sure.
I will definitely never buy any NETGEAR equipment ever again.
I moved house and have only just got round to setting my NAS back up. Had been doing everything via PC until yesterday when I went to use the app remotely! Bit peeved by this however unlike others I didn’t access it remotely much at all and I’ll have had it 10 years come Nov.
Hello l087550m5i & jwgmorley ,
We've sent emails to all of our customers; if a user hasn't logged into the app for the past 90 days, he didn't receive the email or failed to read it.Additionally, we have disseminated the termination notification via apps and websites.
Have a lovely day,
Nivedita Pa
Netgear Team
Hello, I'm one of those who didn't received the email. Now how can I close the ready cloud service (in my RR4312 cloud page the service is reported enabled and logged-in)? How can I delete the existing users in cloud-users folder?
Thanks...🤔😕
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